Unclutterer received an email from a reader who had a number of questions, many of which related to hiring people to help with various tasks. There are many reasons you might want to hire some help:
- You may need to hire help to do things you physically can’t do yourself. I had this situation when I first came home after my hip surgery and had many movement restrictions. I needed someone to come in weekly to do the laundry, vacuum the floors, and run some errands.
- You may need to hire help with specific expertise that you don’t have. For example, many people hire someone to do their tax returns.
- You may want to offload time-consuming tasks that you don’t enjoy to free up time for other things that are more important to you.
And sometimes you may want to hire someone for more than one of these reasons. The only ongoing help I have is with my yard. My gardener knows much more about plant care than I do. She can readily climb a ladder to trim tall plants while that would make me uncomfortable. And I just don’t enjoy most gardening work and tend to put it off until it becomes problematic.
How do you best go about hiring the help you need? The following are some suggestions.
Define exactly what you want the person to do
Make sure your expectations are as clear as possible. This will mean writing things down, spending time explaining things verbally, or both. All the things you do by second nature will need to be specified. For example, when I hired household help I had to tell the person how my washing machine worked, what settings I used, how much detergent I used, etc.
Also determine what things you don’t care about. My home helper asked how I wanted my non-slip socks paired up and put away, and I told her to do it any way she liked.
If you make tasks as easy as possible for your helper, things will go more smoothly. When I sent my helper grocery shopping (with a list that included brand names and package sizes), it helped when I could tell her where in the store things were located, especially those that weren’t obvious. I also made sure she had my cell phone number so she could send me a text if she had any questions. If someone is going to unload your dishwasher, put away laundry, or otherwise tidy up, you may want to label the cabinets and closets indicating what goes where.
If someone is working on a project for you, make sure your communication expectations are clear. What kind of status updates do you want, and how often should they be provided? How quick of a response do you expect to calls, texts, or emails?
When relevant, be sure you’re clear about what supplies you’ll provide vs. what supplies the helper will provide. If the helper is providing things like cleaning supplies, do you have any restrictions on what products are used?
And be sure you’re clear about pricing and billing. If there’s an hourly or weekly rate, what’s included and what’s extra? Billing surprises are no fun for anyone!
Sometimes you may not know the specifics of what you need done, since you are hiring help to fill in for your lack of expertise. But even then you probably have some expectations you can define. For example, my gardener knows that I need to keep all plants from touching my house to minimize the risk of termites.
Consider your hiring options
Nolo has a helpful article about hiring household help. As the article explains, you can hire a company, hire a worker through an agency, or hire an individual. I got my home helpers through a company, while I hired my gardener directly.
And be sure you understand the legal aspects of your hiring decisions, including tax and insurance issues. Again, Nolo explains the basics, and you can consult a lawyer for more information.
Don’t be afraid to make course corrections
If you failed to specify some of your expectations (which can easily happen when you first set about hiring help) and now the work isn’t being done as you would like, talk with your helper about making changes. Sometimes just a tiny change can make a big difference.
If the change is too significant and you realize you and your helper are a mismatch, you may want to find someone better suited to your redefined needs. An ongoing mismatch may well make both you and your helper miserable, so ending the relationship can be best for all concerned.