There comes a point in your life when you think, “I could really use an assistant.” School, work, kids, and a myriad of other things demand more and more of your attention. I don’t know about you, but the luxury of a personal assistant is not in my budget. With that in mind (and my wallet firmly in my pocket), I turn to artificial intelligence like Apple’s Siri, Amazon’s Alexa, and Google Assistant .
These technologies, and others, are the so-called “digital assistants” that their respective creators hope will become the hub of our future lives. Today they’re good at streaming music, setting kitchen timers, and performing a few other mediocre tricks, but can a digital assistant help you stay organized?
For me, the answer is a qualified “no.” Before I explain that qualifier, let’s look at the “big three” of digital assistants.
Apple purchased the digital assistant “Siri” in 2010, and has since integrated the service with its iPhones, Apple TVs, and Macintosh computers. As for productivity and organization, Siri is great at setting calendar events, creating to-dos, and reading and composing texts and emails. When connected to smart home devices like Wemo Switch wall sockets and Hue lights, Siri offers a bit of control over household products as well.
Google’s Assistant, made a splash last year as the marquee feature on the Pixel and Pixel XL smartphones. Today, Assistant can be found on Google Home and elsewhere. It’s helpful for many of the same tasks that Siri handles.
Amazon’s Alexa currently resides on the Amazon Echo and Dot. While very useful, it is restricted to your home. Alexa can play music, play games, set timers, read off your calendar, provide news updates, control “smart” devices like Hue lights and so on. Unfortunately, Alexa can’t find you a hotel or help you drive to your Aunt Tilley’s house. She can — and this should not be a surprise — buy products from Amazon.
It’s not as fun as the computer on Star Trek’s U.S.S. Enterprise, but it’s still fun.
And brings me to the qualified “no.” All of these technologies have nailed one aspect of artificial intelligence in our daily lives: fun. It’s cool to talk to a gadget in your home or your phone and have it follow your commands. My kids are delighted every time they use our Echo to add an item to a shopping list or to turn the kitchen lights on.
Fun yes, but “helpful” is pushing it.
I can usually complete the same task with my computer or smartphone, and often faster. But that’s not the real hang-up here. When you look at these three, really look, you see them for what they are – middle-men.
Siri, Alexa, and Google Assistant don’t really get things done for you, they provide information that helps you get things done. That’s helpful in its own way, but it is also what prevents me from recommending these technologies as true organizers. Siri can locate a hotel on a map, for example, but it won’t make reservations. Alexa can read my calendar, but it won’t tell people attending my 2:00 meeting that I’m going to be late.
Speaking of calendars, here’s my next point.
To use digital assistants effectively, you’ve got to hand over a lot of information including your calendar, contacts, and certain preferences. Some people may be uncomfortable sharing all of that. All of this leads me to my favorite digital assistant, and it doesn’t even talk!
Google Now (or “Google” as the iPhone app is called) doesn’t have a personality like the others. It offers no jokes or quips like its companions. However, backed by the power of Google, it excels at providing information.
On my phone, Google Now notices where I am (I’ve enabled location services) and it lets me know when to start driving to appointments, what local traffic is like, where to find good restaurants, where the car is parked, and so much more. It has me saying, “Wow,” much more often than the others do.
None of these are truly “assistants,” but they’re on the right track. In a few years voice-controlled assistants will be true organizers. For for the time being, stick with Google Now.