Sometimes you may leave your current job by choice and sometimes you don’t have an option but in today’s fast-paced economy it is best to be prepared for a job search at any time. When you’re applying for a new job, you need accurate records of where and when you worked because almost all employers perform background checks. If you have had many jobs over the years, it may be difficult to remember exact dates of employments.
The following tips explore what type of information you need to collect and how to organize it for quick reference:
Information you should collect
Company contact information: Obtain the postal address, phone number, and website of all your previous places of employment if they still exist. Additionally, if these people are still employed at the company, have your direct supervisor’s name, company email address, and telephone extension, his/her supervisor’s contact information, and this same information for a key member of the Human Resources department. If they’re not still at the company, note this in your records and try your best to obtain a private email address for your former supervisors. Future employers usually wish to verify your previous employment with the company as well as discuss your performance with a supervisor, irrespective of where that person is currently employed.
Employment record: Most large companies keep employment records that include employee training, qualifications, and performance reviews. Review this information on an annual basis to ensure that it is up-to-date and obtain a copy prior to leaving the company.
Smaller companies may not keep detailed employment records so you may have to create your own. It should include the job titles you had at the company, dates you held those positions, and the rates of your pay. It should also list any training courses you took to improve your job performance.
Compensation: In addition to your pay rate/salary, note if you earned any bonuses or commissions. This gives you a benchmark to negotiate your salary at your next place of employment. List any benefits you received such as health and dental plans, maternity benefits, holidays, family, and compassionate leave.
NOTE: You can request a statement of your employment history from your government’s employment or taxation department (Social Security in the United States). This statement will provide you with details about your places of employment, dates, and earnings. You can also find this information on your old tax returns. However, these documents do not provide job descriptions or details about supplementary training during the periods of employment.
Job descriptions: If a detailed job description is not available from the company’s Human Resources department, create your own. List all the tasks for which you were responsible, to whom you reported, and who reported to you.
NOTE: If you used acronyms in at your company, always write out the words in full. You might not remember what those letters mean a few years from now. This is especially important with proprietary software programs used within a company. No one knows what “SADC-DB” means but future employers would understand “Systematic Approach to Document Control database.”
Challenges and achievements: Using the job description, write down a few problems that you encountered during your time on the job and how you solved this problems. Make note of your achievements and awards, too. It is easier to recollect this sort of thing when you are in your current job rather than when you are updating your résumé for the next job. You can use it as leverage when discussing your salary at your next performance review or at your next job interview.
Likes and dislikes: Write down what you liked and did not like about the tasks you performed. This information should never be put on a job application or résumé, but it can definitely help you decide the types of roles in which you excel and it will save you the trouble of applying for jobs you probably wouldn’t enjoy. It may be helpful to write this information in a style that would be a suitable answer for interviewers who are going to want to know what you liked and did not like about a previous job.
Contracts: If you signed a contract for employment or a confidentiality agreement, keep a copy for your records. Ask your employer how long they recommend you keep these documents and be clear, especially with any non-compete clauses, how long they apply to you. If you work with proprietary, copyrighted, or patented material, you may be obliged to maintain confidentiality for many years after you’ve ceased working for that company. You also may be prohibited from working for a competitor for a number of years.
Certificates: If you took any specialized training (WHIMS, First Aid, computer skills) in order to do your job, make sure you keep the certificates. They are the proof of having successfully completed the training.
Reference Letters: If you’re preparing to leave a job, it will be much easier for your supervisor to provide you with a letter of reference now when he/she is familiar with your work. The letter should state things like your relationship to the letter writer and a couple examples of how you contributed to the team and helped solve problems. It can also outline your positive character traits such as being punctual, hard working, and ability to adjust to the corporate culture. Obtain several original signed copies if possible.
Organizing your employment information
A simple form (the document is in Word and works on both Mac and PC) can be used to capture the details (company, contact information, job description, likes and dislikes) of each job. You can fill out the form and save it on your computer or print a paper copy.
It is helpful to organize your employment history on your computer as many documents are now only in electronic format. It may be worthwhile to scan the original certificates and letters of reference in case the originals are lost or damaged.
Ideally, the folders on your computer and your paper files should have the same names so it is easy to cross-reference and find the information you need. For example:
Keep original copies of certificates and reference letters in file folders or binders. You may be required to provide proof of training at a job interview, so storing documents in acid-free sheet protectors will keep them in good condition.
Career transition experts indicate that résumés and cover letters should be customized for each job application for best results. By having your employment history organized and easily accessible it will eliminate some of the stress in applying for a new job or promotion.
Finally, special thanks goes to TORI Award winning career transition expert Audrey Prenzel for her guidance on this topic.