When it comes to shredding, people have two major questions:
Question 1: Which papers need to be shredded?
The Washington State Office of the Attorney General has a sensible list of shredding guidelines, noting the types of information you definitely want to shred if you decide to purge them from your filing cabinet. It also lists of other types of information you may want to shred — as well as a list of specific types of papers to consider shredding. The general guidelines are:
Destroy all sensitive information, including junk mail and paperwork, that includes:
- Account numbers
- Birth dates
- Passwords and PINs
- Social Security numbers
To protect your privacy, you should also consider shredding items that include:
- Phone numbers
- E-mail addresses
Question 2: What kind of shredder should I get and what if I don’t want to buy a shredder?
When it comes to products and services for shredding, you’ve got a number of choices, so pick whichever approach works best for you.
Shredding scissors. Shredding scissors aren’t great, since they produce a strip cut rather than a cross cut, which means it would be easier for someone to reassemble your papers. If you do use these, you may want to put some of the shredded paper in one trash bag, and some in another. I’ve also been known to put shredded stuff in with the used kitty litter I’m taking to the trash, to reduce the chance anyone would go through the garbage to get it.
Shredders. You’ll find a lot of choices here, and numerous recommendations. I’ve had my Fellowes 79Ci for years now, and it has never once jammed or given me any other problem, I’m a fan. And Erin recommended this shredder, too. More recently, Erin also recommended the Staples 10-Sheet Cross-Cut Shredder with a lockout key. And the Swingline Stack-and-Shred products are interesting, since you don’t need to feed papers into them as you would with most shredders.
Shredding services. When it comes to services that will shred papers for you, you’ve also got a number of options. Some office supply stores are now providing shredding services in some or all of their locations: Office Depot, Staples, The UPS Store, etc. There are also dedicated shredding companies; you either drop off your papers or a shredding truck comes to you. A Google search should help you find one in your area.
Several years ago, organizer Margaret Lukens sent an email cautioning about some of these shredding services, and she has given me permission to share that caution with you:
Some companies tout their trucks that come around and do it on-site and let you watch. Sounds good, and I’ve used them myself on jobs in the past, but I’ve heard of whole checks making it through those shredders, and San Francisco hospital medical records showing up WHOLE in bales of paper purchased by California farmers as animal bedding. This typically happens because the teeth in the shredder get broken (someone accidentally puts their marble paper weight in the shred bin or whatever) and it costs the company too much to take that truck out of service. You see the paper go into the shredder, but you don’t see it come out — and that’s what counts!
Margaret goes on to recommend using an NAID-certified shredding company — NAID being the National Association for Information Destruction. Office Depot, Staples and the UPS Store all partner with Iron Mountain for pick-up, and Iron Mountain is indeed “NAID certified for document destruction at each Iron Mountain location in the United States.” However, Office Depot also offers in-store shredding for smaller jobs, which would not be under the control of Iron Mountain.
The non-shredding alternative: stampers. Stampers are designed to obliterate your confidential information so the papers don’t need to be shredded. If you’re considering this approach, I recommend organizer Julie Bestry’s comprehensive look at the pros and cons of using these products.
Related question: Which papers should I keep and which papers should I purge?
Erin’s infographic on What to shred, scan, or store? can help you answer this question. Also, check with a local accountant and lawyer to be sure you’re keeping the appropriate papers for where you live — some states have different requirements than the IRS when it comes to retaining original documents.