Reader James submitted the following to Ask Unclutterer:
I’ve read productivity books and articles that claim checking email first thing at work is a bad idea. I have been burned by not checking it because my boss and clients sent me important messages overnight and I didn’t get them until two hours later. What is your take on checking email? Is my overall productivity worth the times I’ve been burned?
I can see the reasoning behind not checking your email right when you get to work — you run the risk of getting caught up in work that might not be extremely important to your job responsibilities at a time when you’re likely at your most focused and productive. It would be better if you could use your best brain power on your most demanding and core work.
That being said, I check my email first thing when I get into work. I don’t really address it, though, I simply scan all the “from” and “subject” lines to search for work-altering messages. If I don’t see any indicators that someone sent me an email that will change my most demanding and core work, I immediately close my mail program and wait until I need a break from my demanding work around 10:00 a.m.
If I click on a message, read it, and discover it didn’t affect my immediate work day, I mark the message as “unread” so it can hang out until I process email in a couple hours.
If I click on a message, read it, and discover it does affect my immediate work, I’ll process the email the same way I do when I’m really handling email. This means I’ll file it as Archived, add related next actions to my to-do list, and/or schedule any related information on my calendar. If I need to reply to the email, I do it at this time. After giving proper attention to the email, I’ll scan the rest of the inbox to see if there is anything else I must check. If I’m done with my quick search, I’ll quit the program and wait to address the other issues at 10:00 a.m.
I chose my times for checking email based on when I do my mindful and mindless work over the course of the day — scan at 8:00 a.m., full check at 10:00 a.m., full check after lunch around 1:00 p.m., a scan around 3:00 p.m., and then a final end-of-workday check at 5:00 p.m. I do not have my new message indicator light on my email program activated, and I actually completely close out of the program when not in use. If your job allows you to behave in this manner, I strongly recommend it. It significantly helps my productivity to not be tempted to check email constantly.
Thank you, James, for submitting your question for our Ask Unclutterer column. Please check the comments for even more suggestions from our readers.
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