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	<title>Comments on: Is e-mail a flawed form of communication?</title>
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		<title>By: Mark</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-52903</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Sun, 28 Mar 2010 19:19:09 +0000</pubDate>
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		<description>My sister and I don&#039;t talk much any more, because she lives in another province and insists on only communicating via email. She has more than once forwarded an email of mine to other family members which has caused major misunderstandings. I refuse to have &quot;heart to hearts&quot; in email, if you want to talk pick up the phone.</description>
		<content:encoded><![CDATA[<p>My sister and I don&#8217;t talk much any more, because she lives in another province and insists on only communicating via email. She has more than once forwarded an email of mine to other family members which has caused major misunderstandings. I refuse to have &#8220;heart to hearts&#8221; in email, if you want to talk pick up the phone.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Communication Preferences &#124; Punk Rock Human Resources</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-41484</link>
		<dc:creator>Communication Preferences &#124; Punk Rock Human Resources</dc:creator>
		<pubDate>Tue, 25 Aug 2009 10:47:25 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-41484</guid>
		<description>[...] found a video called Why Email Starts Fights via Unclutterer, one of my favorite websites. I&#8217;m not sure it meets his needs, but I like [...]</description>
		<content:encoded><![CDATA[<p>[...] found a video called Why Email Starts Fights via Unclutterer, one of my favorite websites. I&#8217;m not sure it meets his needs, but I like [...]</p>
]]></content:encoded>
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	<item>
		<title>By: Gkaguxeremop</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-41436</link>
		<dc:creator>Gkaguxeremop</dc:creator>
		<pubDate>Mon, 24 Aug 2009 05:58:40 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-41436</guid>
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]]></content:encoded>
	</item>
	<item>
		<title>By: Sam</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-32253</link>
		<dc:creator>Sam</dc:creator>
		<pubDate>Sun, 26 Apr 2009 20:08:17 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-32253</guid>
		<description>hmmm, I see his point and quite understand that you do need to be careful with regards what you say and how you say it in emails.  But as someone who is deaf and very very reluctant to use alternative methods of using the telephone - email is perfect - I am sure that I can&#039;t live without it!! ;-)</description>
		<content:encoded><![CDATA[<p>hmmm, I see his point and quite understand that you do need to be careful with regards what you say and how you say it in emails.  But as someone who is deaf and very very reluctant to use alternative methods of using the telephone &#8211; email is perfect &#8211; I am sure that I can&#8217;t live without it!! <img src='http://unclutterer.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Amy</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31776</link>
		<dc:creator>Amy</dc:creator>
		<pubDate>Mon, 13 Apr 2009 19:57:07 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31776</guid>
		<description>I much prefer email, even for delicate situations because I can be very precise and censor for emotion.  But I had to learn the hard way not to send emails when I&#039;m angry!  The only thing that bugs me about email communication is when people can&#039;t express themselves clearly or concisely in writing, and what would have been a 5 or 10 minute conversation turns into a wordy 3-page muddle that takes me an hour to decipher.</description>
		<content:encoded><![CDATA[<p>I much prefer email, even for delicate situations because I can be very precise and censor for emotion.  But I had to learn the hard way not to send emails when I&#8217;m angry!  The only thing that bugs me about email communication is when people can&#8217;t express themselves clearly or concisely in writing, and what would have been a 5 or 10 minute conversation turns into a wordy 3-page muddle that takes me an hour to decipher.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Derfor kan e-mail starte en diskussion &#171; Verden Omkring Mig</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31467</link>
		<dc:creator>Derfor kan e-mail starte en diskussion &#171; Verden Omkring Mig</dc:creator>
		<pubDate>Sun, 05 Apr 2009 18:14:02 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31467</guid>
		<description>[...] her for at se et lille videoklip på cirka tre minutter om denne problemstilling. I samme moment kan du [...]</description>
		<content:encoded><![CDATA[<p>[...] her for at se et lille videoklip på cirka tre minutter om denne problemstilling. I samme moment kan du [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: gypsy packer</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31433</link>
		<dc:creator>gypsy packer</dc:creator>
		<pubDate>Sat, 04 Apr 2009 11:12:32 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31433</guid>
		<description>The only real flaw with e-mail is that it can be hacked or surveilled.

Seriously, anyone who wants to misconstrue or misunderstand a communication will do so, no matter how or where we express ourselves.  

Anyone lacking in a sense of humor will nitpick or take offense--attidude?  Hail yeah, this is the Appalachian South.  Look in any tavern parking lot and you can pick up plenty of it.  Neologisms aren&#039;t illegal (yet?).

I don&#039;t use Twitter, but it sounds like a good alternative to IM&#039;s, especially when dealing with kids, bosses, or anyone who wants to argue back.  The character limit also limits potential long-winded disagreements and logorrhea.</description>
		<content:encoded><![CDATA[<p>The only real flaw with e-mail is that it can be hacked or surveilled.</p>
<p>Seriously, anyone who wants to misconstrue or misunderstand a communication will do so, no matter how or where we express ourselves.  </p>
<p>Anyone lacking in a sense of humor will nitpick or take offense&#8211;attidude?  Hail yeah, this is the Appalachian South.  Look in any tavern parking lot and you can pick up plenty of it.  Neologisms aren&#8217;t illegal (yet?).</p>
<p>I don&#8217;t use Twitter, but it sounds like a good alternative to IM&#8217;s, especially when dealing with kids, bosses, or anyone who wants to argue back.  The character limit also limits potential long-winded disagreements and logorrhea.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Erin Doland</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31172</link>
		<dc:creator>Erin Doland</dc:creator>
		<pubDate>Mon, 30 Mar 2009 20:00:04 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31172</guid>
		<description>@Mletta -- Twitter is most certainly communication. We have more than 1,500 followers to our Unclutterer Twitter account, and those readers benefit from the additional organizing information we write there. It would be a complete waste of time for us to send handwritten letters with this information out to all of our readers. In fact, I can&#039;t think of a bigger waste of time and money. When the letters would arrive, the information would be so outdated that it would be irrelevant. 

Twitter might not be your favorite way to communicate, but that doesn&#039;t make it a fake form of communication.</description>
		<content:encoded><![CDATA[<p>@Mletta &#8212; Twitter is most certainly communication. We have more than 1,500 followers to our Unclutterer Twitter account, and those readers benefit from the additional organizing information we write there. It would be a complete waste of time for us to send handwritten letters with this information out to all of our readers. In fact, I can&#8217;t think of a bigger waste of time and money. When the letters would arrive, the information would be so outdated that it would be irrelevant. </p>
<p>Twitter might not be your favorite way to communicate, but that doesn&#8217;t make it a fake form of communication.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mletta</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31169</link>
		<dc:creator>Mletta</dc:creator>
		<pubDate>Mon, 30 Mar 2009 19:34:48 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31169</guid>
		<description>Twitter? Ugh. That&#039;s hardly communication, given how most people use it.

It&#039;s amazing, that with all the tools (email, IM, text messaging, cell phones, etc.) that people really don&#039;t understand what &quot;communication&quot; is.

It&#039;s not sound bites. 144 character Twitter posts or abbreviated text messages.

It&#039;s not even, from what I hear on the streets, a phone call.

No, this kind of stuff is just about shouting &quot;I&#039;m here&quot; or &quot;Where are you&quot;, etc.

It&#039;s all perfect for lazy folks who don&#039;t plan ahead (My least favorite cell calls? People in supermarkets and other stores, walking up and down the aisles reading labels.) or who don&#039;t seem to care what they say or where and who hears them.

It&#039;s NOT communication. It&#039;s perhaps an information exchange.

Most people today are not, frankly, interested in conversation or communication.

Think of all the folks in companies who hide behind email memos.

Of course, most people really have little to say anyway, so...

There are too many ways to &quot;communicate&quot; today and since everyone has a preference, it&#039;s virtually impossible to find the time/energy/resources to maintain contact except when absolutely necessary.

I know people who never read email. Don&#039;t answer cell phones. Refuse to accept text messages. Hate IM. Are never home for a landline call. or will only talk while they are driving in a car(And I will not call anyone who I know is driving.)

It&#039;s the reason we really only can keep in touch with a very few people. Too many options, too many choices and too many guidelines from too many people. (No don&#039;t call us here, call us there. Etc. Etc.)

Technology is only as good as what it delivers. Most does not enhance interpersonal relationships. If anything, it makes them worse.

And who has the time to follow people on Twitter? And who even cares? Real people with real lives don&#039;t have time to Twitter. Or keep up with the so-called &quot;friends&quot; on facebook or myspace.com

It&#039;s all a substitution for the real thing: BEING with people and just actually talking face to face.

One exception: Video conferencing for families and friends. They should have these in all nursing homes, hospitals and ALFs, for example, so families can &quot;talk&quot;/see their family and friends who are out of town.

Video conferencing is also great for biz travelers.

But again, no substitute for the real thing.

If most people today knew how to read and write (they don&#039;t), they could write real LETTERS. 

There&#039;s a place for them.</description>
		<content:encoded><![CDATA[<p>Twitter? Ugh. That&#8217;s hardly communication, given how most people use it.</p>
<p>It&#8217;s amazing, that with all the tools (email, IM, text messaging, cell phones, etc.) that people really don&#8217;t understand what &#8220;communication&#8221; is.</p>
<p>It&#8217;s not sound bites. 144 character Twitter posts or abbreviated text messages.</p>
<p>It&#8217;s not even, from what I hear on the streets, a phone call.</p>
<p>No, this kind of stuff is just about shouting &#8220;I&#8217;m here&#8221; or &#8220;Where are you&#8221;, etc.</p>
<p>It&#8217;s all perfect for lazy folks who don&#8217;t plan ahead (My least favorite cell calls? People in supermarkets and other stores, walking up and down the aisles reading labels.) or who don&#8217;t seem to care what they say or where and who hears them.</p>
<p>It&#8217;s NOT communication. It&#8217;s perhaps an information exchange.</p>
<p>Most people today are not, frankly, interested in conversation or communication.</p>
<p>Think of all the folks in companies who hide behind email memos.</p>
<p>Of course, most people really have little to say anyway, so&#8230;</p>
<p>There are too many ways to &#8220;communicate&#8221; today and since everyone has a preference, it&#8217;s virtually impossible to find the time/energy/resources to maintain contact except when absolutely necessary.</p>
<p>I know people who never read email. Don&#8217;t answer cell phones. Refuse to accept text messages. Hate IM. Are never home for a landline call. or will only talk while they are driving in a car(And I will not call anyone who I know is driving.)</p>
<p>It&#8217;s the reason we really only can keep in touch with a very few people. Too many options, too many choices and too many guidelines from too many people. (No don&#8217;t call us here, call us there. Etc. Etc.)</p>
<p>Technology is only as good as what it delivers. Most does not enhance interpersonal relationships. If anything, it makes them worse.</p>
<p>And who has the time to follow people on Twitter? And who even cares? Real people with real lives don&#8217;t have time to Twitter. Or keep up with the so-called &#8220;friends&#8221; on facebook or myspace.com</p>
<p>It&#8217;s all a substitution for the real thing: BEING with people and just actually talking face to face.</p>
<p>One exception: Video conferencing for families and friends. They should have these in all nursing homes, hospitals and ALFs, for example, so families can &#8220;talk&#8221;/see their family and friends who are out of town.</p>
<p>Video conferencing is also great for biz travelers.</p>
<p>But again, no substitute for the real thing.</p>
<p>If most people today knew how to read and write (they don&#8217;t), they could write real LETTERS. </p>
<p>There&#8217;s a place for them.</p>
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		<title>By: Alexander Forst-Rakoczy</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31148</link>
		<dc:creator>Alexander Forst-Rakoczy</dc:creator>
		<pubDate>Mon, 30 Mar 2009 08:09:39 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31148</guid>
		<description>E-Mail has one huge advantage over IMs or Twitter or phone calls: it is an asynchronous form of communication

You can transport information from one person to another without waking up the person because of different timezones or without having to wait until the other person logs on to IM. You don&#039;t disturb a meeting because you called at the wrong time. You don&#039;t have to talk to the voicebox and can only leave a message like &quot;call me back, please&quot; because your subject would be to long and complicated to explain on the phone anyway.

You just send an e-mail and don&#039;t care if the person reads and answers it right now. You need an answer, just not right now.

Just make sure to use the right medium for your communication needs. I simply don&#039;t want to have to tell service hotlines part numbers or registration numbers with 20 letters or more and spell out my name and address multiple times because of bad connections or whatnot. I also don&#039;t want to have to wait a quarter of an hour because the service hotline is busy.

Just write an e-mail and send it.

Next time, please talk about why many companies only send form letters back or refuse to be contacted by e-mail at all.</description>
		<content:encoded><![CDATA[<p>E-Mail has one huge advantage over IMs or Twitter or phone calls: it is an asynchronous form of communication</p>
<p>You can transport information from one person to another without waking up the person because of different timezones or without having to wait until the other person logs on to IM. You don&#8217;t disturb a meeting because you called at the wrong time. You don&#8217;t have to talk to the voicebox and can only leave a message like &#8220;call me back, please&#8221; because your subject would be to long and complicated to explain on the phone anyway.</p>
<p>You just send an e-mail and don&#8217;t care if the person reads and answers it right now. You need an answer, just not right now.</p>
<p>Just make sure to use the right medium for your communication needs. I simply don&#8217;t want to have to tell service hotlines part numbers or registration numbers with 20 letters or more and spell out my name and address multiple times because of bad connections or whatnot. I also don&#8217;t want to have to wait a quarter of an hour because the service hotline is busy.</p>
<p>Just write an e-mail and send it.</p>
<p>Next time, please talk about why many companies only send form letters back or refuse to be contacted by e-mail at all.</p>
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		<title>By: Gypsy Rogers</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31141</link>
		<dc:creator>Gypsy Rogers</dc:creator>
		<pubDate>Sun, 29 Mar 2009 20:23:23 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31141</guid>
		<description>The problem with lack of tone (which is really the weakness in email) is not an email problem it is a defensive human problem. People who are insecure will look for negative tones in the words and hear nasty tones in your words when they read them to themselves. It come down to that if you are looking for a fight it is a lot easier to find one.

I&#039;d of rather seen this article named &quot;Why Many Humans are Incapable of Handling Email Maturely&quot;

The other issue they totally didn&#039;t address here is that text based interaction removes the immediate feed back of another person there, you de-humanise them and forget you are talking to a real person. When you talk via text over a computer to someone (by email, chat, or bbs, or whatever) it is very easy to forget that you are talking to a real person and so you might not be as nice as you would be in person. I&#039;ve seen this happen time and time again in online communities, people stop being people and start being weird handles that only exist conceptually &quot;I didn&#039;t flame a person, I flamed sillyuser125&quot;

So, in most every case the problem is with the maturity of the people you are dealing with, not the tool. I wouldn&#039;t give a gun to someone who was too immature to handle it, but luckily email doesn&#039;t kill.</description>
		<content:encoded><![CDATA[<p>The problem with lack of tone (which is really the weakness in email) is not an email problem it is a defensive human problem. People who are insecure will look for negative tones in the words and hear nasty tones in your words when they read them to themselves. It come down to that if you are looking for a fight it is a lot easier to find one.</p>
<p>I&#8217;d of rather seen this article named &#8220;Why Many Humans are Incapable of Handling Email Maturely&#8221;</p>
<p>The other issue they totally didn&#8217;t address here is that text based interaction removes the immediate feed back of another person there, you de-humanise them and forget you are talking to a real person. When you talk via text over a computer to someone (by email, chat, or bbs, or whatever) it is very easy to forget that you are talking to a real person and so you might not be as nice as you would be in person. I&#8217;ve seen this happen time and time again in online communities, people stop being people and start being weird handles that only exist conceptually &#8220;I didn&#8217;t flame a person, I flamed sillyuser125&#8243;</p>
<p>So, in most every case the problem is with the maturity of the people you are dealing with, not the tool. I wouldn&#8217;t give a gun to someone who was too immature to handle it, but luckily email doesn&#8217;t kill.</p>
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		<title>By: Email is not a flawed form of communication &#171; Experiencing Life on the Verge</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31139</link>
		<dc:creator>Email is not a flawed form of communication &#171; Experiencing Life on the Verge</dc:creator>
		<pubDate>Sun, 29 Mar 2009 20:08:38 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31139</guid>
		<description>[...] by Nancy on March 29, 2009  The Unclutterer, linked to an interesting video explaining why the author, Edward Muzio, believes email is a flawed [...]</description>
		<content:encoded><![CDATA[<p>[...] by Nancy on March 29, 2009  The Unclutterer, linked to an interesting video explaining why the author, Edward Muzio, believes email is a flawed [...]</p>
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		<title>By: Starla</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31137</link>
		<dc:creator>Starla</dc:creator>
		<pubDate>Sun, 29 Mar 2009 19:43:23 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31137</guid>
		<description>I think this is all about learning to write properly - and I don&#039;t mean grammar or even spelling. I mean learning to say what you mean. If there is a possibility that your comment may be taken in more than one way, then it is your duty to clarify what you are trying to communicate.
I also think some people can type faster than their brain can really process what they&#039;re typing. That&#039;s why for personal/emotional based correspondence I always send a letter or a card. I post about eight or nine letters per week and the act of having to slow down one&#039;s thoughts so the pen can keep up is very useful.
You may think that you don&#039;t have time to write a letter, but I actually find that I can write several in under an hour now. It&#039;s a calming activity and everyone I write to says that they prefer receiving letters to email. That&#039;s not to say I&#039;m a luddite though. I use email as much as everyone else, just not when I want to say something really worth saying.</description>
		<content:encoded><![CDATA[<p>I think this is all about learning to write properly &#8211; and I don&#8217;t mean grammar or even spelling. I mean learning to say what you mean. If there is a possibility that your comment may be taken in more than one way, then it is your duty to clarify what you are trying to communicate.<br />
I also think some people can type faster than their brain can really process what they&#8217;re typing. That&#8217;s why for personal/emotional based correspondence I always send a letter or a card. I post about eight or nine letters per week and the act of having to slow down one&#8217;s thoughts so the pen can keep up is very useful.<br />
You may think that you don&#8217;t have time to write a letter, but I actually find that I can write several in under an hour now. It&#8217;s a calming activity and everyone I write to says that they prefer receiving letters to email. That&#8217;s not to say I&#8217;m a luddite though. I use email as much as everyone else, just not when I want to say something really worth saying.</p>
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		<title>By: Andrew Pass</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31135</link>
		<dc:creator>Andrew Pass</dc:creator>
		<pubDate>Sun, 29 Mar 2009 17:20:09 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31135</guid>
		<description>This might be true.  But how many of us have been unhappy when we said something in a conversation that we couldn&#039;t take back. At least email gives us a chance to read and re-read before pressing that send button.</description>
		<content:encoded><![CDATA[<p>This might be true.  But how many of us have been unhappy when we said something in a conversation that we couldn&#8217;t take back. At least email gives us a chance to read and re-read before pressing that send button.</p>
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		<title>By: jane</title>
		<link>http://unclutterer.com/2009/03/28/is-e-mail-a-flawed-form-of-communication/comment-page-1/#comment-31134</link>
		<dc:creator>jane</dc:creator>
		<pubDate>Sun, 29 Mar 2009 15:53:25 +0000</pubDate>
		<guid isPermaLink="false">http://unclutterer.com/?p=4750#comment-31134</guid>
		<description>Yeah, twitter and IM would have the same problem with that sentence.  Also, you can convey tone with italics.  But really, who is writing that much emotional stuff in work email?</description>
		<content:encoded><![CDATA[<p>Yeah, twitter and IM would have the same problem with that sentence.  Also, you can convey tone with italics.  But really, who is writing that much emotional stuff in work email?</p>
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