E-mail Resolution: More advice for an empty inbox
My 2009 new year’s resolution is to get e-mail under control, and right now I’m failing. With the deadline for my book quickly approaching, my e-mail inbox is over-flowing with messages I haven’t responded to. I didn’t have a strong enough system in place yet to handle everything, and now my inbox situation is out of control. Maybe by May I’ll have things organized.
In the meantime, I keep seeking out articles and research to learn as much as I can about different inbox maintenance systems. Last Thursday, I stumbled upon the article “An Empty In-Box, or With Just a Few E-Mail Messages? Read On” in The New York Times.
The article touches on the most basic of basic advice, which is refreshing. The author of the article makes a statement that I’m starting to agree with wholeheartedly:
Notice that my system doesn’t include any complex method for organizing e-mail — I don’t categorize my messages into folders by sender, subject matter, date or any other scheme. That way lies distraction.
One of my biggest problems with many of the methods for inbox clearing are that they require so much maintenance that the work involved to organize the system is unbelievably time consuming. The system itself is clutter.
What are some bare bones systems that you use? What do you think of the reporter’s advice on keeping an inbox organized? I really want to hear what you have to say in the comments. My struggle continues …

46 comments posted
Posted by jon - 03/14/2009
Isn’t this just GTD?
Getting Things Done. Do it now, defer or file it, or put into a project. Do this regularly.
http://en.wikipedia.org/wiki/Getting_Things_Done
Posted by Kalle - 03/14/2009
I’ve had very good experiences with Merlin Mann’s Inbox Zero approach which the NYT article is quite obviously based on. A nice video presentation of the system by Mr Mann himself can be found here.
I’m hesitant to even call it a system. It’s pretty simple and obvious, really. And that is, of course, a sure sign that we are not doing it.
Posted by Cindy Marsch - 03/14/2009
To move new messages to an archive takes a few clicks, and then how long do you keep your archive, and how much looking-at does it need later on?
Instead, I just let the new email pile up in my webmail in-box, answering most right away, flagging things I need to deal with later, moving things to folders that I KNOW I want to keep, and knowing that though there are a bazillion things scrolling down the window, I don’t have to look at them unless I want to, and the new stuff will be in bold at the top of the window.
Every month (well, that’s the ideal), I arrange messages by sender and perhaps save things from a conversational thread I want to refer to later. Everything else gets deleted with the “click/shift/delete” method.
Fewer clicks, less hassle.
Posted by Cindy Marsch - 03/14/2009
PS I do delete some messages as soon as they come in, without reading them, just ticking off the check boxes and clicking “delete” at the top of the window.
Posted by Mark - 03/14/2009
I use a method recommended by Gina Trapani (Lifehacker) which divides all e-mail into Action Needed, Archive, and Garbage.
Nothing stays in my inbox. No categorization by project, etc. Then I just use the search function for what I need, and almost all of that is in Action Needed (kept at a manageable size via GTD ).
I delete liberally but don’t empty the trash. My company’s policy keeps discarded messages in the trash for another 30 days, which makes me all the more trigger happy with the delete key.
I occasionally chip away at the Archive when I have low energy–90% of mine never gets used again–but 5 years worth of e-mail is only 20-50 megabytes, so I see little downside with it just growing indefinitely.
Posted by Wellington Grey - 03/14/2009
I use a Merlin Mann / GTDish system my self of not categorizing emails. That’s crazy.
But, one extra thing I add that makes a big difference is not checking today’s email. I only deal with the stuff from yesterday. I have use smart folders in Mail.app to hide every that has come in today from me.
Posted by Stuart - 03/14/2009
http://www.whatsbestnext.com/2.....every-day/
is worth a look
Posted by Trevor Bramble - 03/14/2009
Inbox Zero! I can’t stress enough how liberating it was to just dump the mail I don’t need, and as I put it on twitter a few weeks ago…
I process to 0, sort to Trash (most), To Do (some), Archives (few). No To Dos schedule, I lazy-sort by urgency&interest on-demand.
I love it.
Posted by Chamberlyn - 03/14/2009
I try to keep my inbox empty, but if I need to respond to someone (and it’ll take more than a couple of minutes of my time), I’ll leave it until I have time. Also, when I receive an email about a meeting or event I want to go to (I’m in grad school), I sometimes leave it in my inbox as a reminder until the event has passed.
I don’t save emails I won’t need later with the exception of emails from my husband, family, and select emails from close friends (all of which have separate folders).
I keep emails I may need to reference from professors in a folder for my school until that course is over (important emails from my school remain in that folder until no longer relevant).
I also have a “Misc.” folder which contains initial emails for online accounts and other unclassified emails I need to archive. That folder also contains order & shipping confirmations until I receive the items, at which point those emails are deleted. The “Misc.” folder also has subfolders for Real Simple recipes I haven’t tried yet, ordination process correspondence, and emails I couldn’t bare to part with from my undergrad.
All things considered, my email system is fairly uncluttered. However, I disagree with the advice from the article about turning off email notification, but that’s because I believe in checking email regularly so I can get it out of my inbox.
Posted by Tim W - 03/14/2009
I used Merlin Mann’s Inbox Zero to clean up my inbox. I use Apple’s Mail and have two folders: Inbox and Archives.
Then I use MailTags (http://www.indev.ca/MailTags.html) to assign keywords to any archived mail. That way, I can use smart mailboxes to easily find messages like payment confirmations, etc., while still having all of my archives in a single folder. Then, once a month, I go through and delete any archives messages I no longer need.
I’ve used the system for several months now and it has been very effective. Right now my inbox has two unread messages in it and that’s it.
Posted by Boaz - 03/14/2009
We use Outlook (no groaning) at work, and I do like the Search Folders feature. All my emails go into one folder, but I can create a “search folder”, really a filter, that searches for key words within that folder and displays them separately. No moving emails from one folder to another, and if an email applies to more than one category, it appears in each corresponding search folder. When you delete a search folder the emails are unaffected, as you’re essentially only deleting the filter.
I have found it very useful for work.
Posted by Jacki Hollywood Brown - 03/14/2009
@Boaz – I do the same thing with my Mac mail. I make smart folders and use accurate keywords.
As far as sorting emails, I have only a few basic categories, my business, my volunteer work, anything else.
I can narrow my searches by only searching for the keyword in any of my 3 folders. It quickly narrows things down.
Posted by Taco John - 03/14/2009
I’ll echo the Inbox Zero love. The key to Inbox Zero is accepting the idea that email is nothing more than a medium. You shouldn’t keep an email around as a reminder of a task, meeting, protect, etc. because there are better ways to do that. Get the meaning from an email, put it somewhere else (unless it’s an email-based task) and get rid of the email.
And the one archive folder is very liberating. Even Outlook has good enough searching for one archive folder. If you can get to “I know Bob sent me that email about the Smith account last month,” you should find it pretty easily.
Posted by A Conceited Jerk - 03/14/2009
Four Folders:
* Awaiting Response
* For Action
* For Information
* Processed
As soon as a message arrives, I read it and sort it into one of these folders. They are pretty self-explanatory. If an e-mail obviously requires follow-up by someone else, or if I’ve responded to the e-mail and am awaiting further word, it goes into “Awaiting Response.” If I need to take action, it goes into “For Action.” If I need to keep the e-mail handy for the information it contains, it goes into “For Information.” Sometimes, I will create temporary subfolders in “For Action” or “For Information” when I’m working on a particular project that involves a flurry of e-mail activity. But those subfolders need to be temporary. And when I no longer need to keep an e-mail message handy—either because I’ve received the response, taken action, used the information therein, or otherwise disposed of the matter—then the message goes into “Processed.” Except for spam, nothing gets deleted. It takes very little time to do this, and keeps my inbox literally perfectly clean. There’s really no need to sort into subject-matter or other folders anymore—searching and filtering features in most decent e-mail applications do the job just fine.
Posted by Khurt - 03/14/2009
Like Kalle I’ve been the inbox Zero approach. I also only check my email three times daily. The amount of cruft in my inbox has gone way down and my productivity is up.
Posted by Jude - 03/14/2009
I don’t stress out about email. I sort it into older than 3 months, 3 months ago, last month, this month, then into sub-categories of ABCD, EFGH, IJKL, MNOP, QRST, UVWXYZ. I deal with the important stuff (i.e. bills and requests for service), but many of my emails are from lists I’m on, and it doesn’t matter if I ever look at it, although it’s important background information for my job. If that doesn’t make sense, it might be because I’m a librarian. I need to know what books are coming out and information about trends, but I don’t need to know it right this minute. If I don’t get to something in 4 months, I delete it. I wish that all of my email lists were more like blogs–then they’d be easier to deal with at the moment. But no, email actually has to be *looked* at before you can discard it. Silly email.
Posted by Michele Connolly, Get Organized Wizard - 03/14/2009
My approach is:
(1) Switch from email ‘checking’ to email ‘processing’ – ie, turn off auto-receive and single-handle each email
(http://www.getorganizedwizard......ail-again/) and
(2) When processing, only ever Action, Flag (if it really can’t be actioned quickly), File (for reference)or Delete – nothing else! (http://www.getorganizedwizard......new-email/)
For times when the inbox becomes a dragon in need of taming (like after holidays or big projects), I resort to the Power Inbox Clearing System:
(a) Start with most recent emails
(b) Process similar emails together (eg search by subject or sender)
(c) Work fast in small time chunks
(d) Be ruthless with unsubscribes and deletes.
(http://www.getorganizedwizard......ox-dragon/)
Posted by sharon - 03/14/2009
Since I got my iPod Touch, I HAVE to get a clean box or it slows down loading. And I hate to see that mess especially since I can’t flag items on the iPod touch. So I switched to folders and it’s working great. I make decisions as soon as I can and move them. Yes, I have a “starred” folder that needs action and it’s easily seen when I am on my desktop.
I also forwarded all my email addresses to one using gmail and their filters. Nice to see everything at once.
Posted by Greg - 03/14/2009
This was one of my New Year’s resolutions as well and I wrote about it here:
http://thismindfullife.com/200.....ification/
The key for me was the initial setup of filters to limit what actually made it into my inbox in the first place, ie. human generated email that might require a response. Everything else is automatically marked as read and archived in case I need to refer to it.
Leo Babauta has some great advice here:
http://zenhabits.net/2008/03/t...../#more-660
especially:
Simplified filing. As I mentioned above, I use Gmail’s philosophy of archiving instead of filing. I used to be a compulsive filer, as I like things to be organized. I had folders and subfolders, and I’d spent a bit of time each day filing every single email. What an effort! Instead, I archive everything and just search for what I need (I don’t even use tags or labels anymore). It takes seconds to find something. Seriously, there has never been a time when I couldn’t find something through search. I do this not only with email but with all my documents (through Google Docs and Spreadsheets).
Posted by Sony - 03/14/2009
I use a GTD approach with a little help from the task manager in Thunderbird (work email) and Remember The Milk in gmail (personal)
I delete all emails that have no long term useful information as soon as I’ve gotten what I need from them. I have an “admin” folder that I use for storing things like expense reports and HR stuff at work that I only need to look at once a year or so. I have a similar folder in gmail for personal versions of that.
I have a “waiting” folder in my work account to hold things that I need to follow up on when I get more information. I check the work version of this first thing in the morning, once after lunch, and once at the end of the day.
Anything that needs more time than I can give it right now gets turned into a task via the task manager (t
-bird) or the Remember The Milk widget (gmail).
Everything else goes in the archive when I’m done with that. By deleting all the useless emails as they come in, my searches usually turn up good results very quickly even if my search terms aren’t perfect.
Posted by Lori Paximadis - 03/14/2009
My system is very similar to that described in the linked article. I try to keep my inbox under five or six items, but preferably empty. I automatically sort all list mail to separate folders, so they never hit my in-box and I can read them when I have time. If what hits my in-box will take only a moment to deal with, I just deal with it right then. If it will take longer, I dump it into my “deal with” folder, which I try to clean out once a day or every other day.
I also have a couple of specialty folders set up, such as “CH interviews” for artist interviews I’ve received back but haven’t yet posted on ClevelandHandmade.com — it’s just easier to keep track of what needs to be done that way.
Posted by Jack - 03/14/2009
I use gmail, so my system is simple: I read it. If I need to respond, I do. If I need to do something with it later, I star it. If it’s trash, I delete it. And then I archive everything. If I need it, gmail’s search finds it.
I use filters for stuff that I never need to deal with immediately – mailing lists, stuff that I intentionally sent to my starred to-do list, stuff I’m keeping for archival purposes – to make it skip the mailbox, so it never affects my inbox zero.
Posted by Karolina - 03/14/2009
My method: I use gmail, and I set up filters so almost all email that comes into my inbox is pre-labelled with one of these:
Newsletters
Receipts/Bills
Alumni association
Personal (anything from friends)
Then for all email in my inbox, I either delete it, or archive it (remember, it already has a label for easy retrieval later – no manual categorizing).
In theory, the archived newletters can be deleted any time and the receipts/bills after a few years, so that would be an easy way to make more room in my email account if I ever have to.
Also, I am on a few mailing lists that I don’t read often. Those get auto-labelled and auto-archived – meaning that they never go through my inbox, but I can easily pull them up.
Posted by Ken - 03/14/2009
As motivation, get the Nerd Merit Badge #02, for having Inbox 0.
http://www.nerdmeritbadges.com
No, I’m not affiliated, I just think it’s a cool idea.
-Ken
Posted by michelle - 03/14/2009
My method is a bit different. As a consultant, I have to track the time spent on each project. I also need a record of most communications just in case, going back at least a year. So my main email folders are:
1. Inbox
2. Archive
3. Follow-up
I give myself 1 minute to get each email out of my inbox when I read it, either by quickly responding and archiving or moving to follow-up to get more attention later. Follow-up is divided into project-based subfolders. So I start the clock for a project and work through everything in that subfolder, then move to the next.
Posted by tammy - 03/14/2009
i only touch an email once. delete, reply, or store in another folder. i only have about 12 emails that i’ve kept. most are not necessary.
that’s my personal account.
even when i used email in a management job for several years, i never had more then a few dozen. no reason to keep them most of the time. if the last five exchanges are within the body of the most recent email, delete all the others that preceded it. its redundant.
Posted by Kalle - 03/14/2009
If you want to change only one thing in your email behaviour, I suggest you stop checking your email altogether. Only open your mail application when you’re committed to processing your messages.
Posted by Java Monster - 03/14/2009
Wow, I’d never realized there was such an obsession with keeping an email account box *empty*!
I have emails in there from 3/24/2004. I keep as a documentation of where I was, who I was talking to at the time, etc. I use Yahoo mail, so I do have some folders off to the side where I keep my online class emails from my professor, and from my mother, and other subjects. Periodically, I’ll go through the folders and either eliminate them if they’re no longer relevant, or go through the folder’s emails and winnow those.
Some incoming email I mark as spam right off the bat, others I delete, because I don’t know if the stores I’m on the list for will come up with something I’ll want. But it’s not that hard.
And at some point, I’ll transfer my archives onto my harddrive, but in the meantime, I’m not going to worry about a large pile of old emails. Some are from friends I don’t talk to anymore, but they are memories.
Posted by S - 03/14/2009
Process email twice a day. Anything not dealt with immediately, gets sorted to one of the following:
Follow-up (Action)
Hold (Awaiting response or action from someone else)
Read (Information)
Archive
Posted by Aeon J. Skoble - 03/14/2009
I think this very site hosted a guest post from Gina Trapani in which she explained her trusted trio system – in any case, on lifehacker just put “trusted trio” in the search box. I’ve maintained inbox zero ever since. It’s one of the most useful things I’ve ever read online. There are some things you have to do though: one, don’t misuse “hold,” and delete or archive items from there as soon as the thing for which they were being held is over. Two, you have to actually follow-up on the items in “follow up” – so don’t let that grow so as to take more than one screen, or tasks will get lost and you’ll stop trusting yourself. Inasmuch as “follow-up” is really an ersatz action list, you may need to transfer the needed actions to whatever you use for tracking tasks, and then getting rid of the email reminder. I make sure that neither “hold” nor “follow-up” get bigger than one screen’s worth. Also, I have 2 “archives” — one resides on the server, but I also keep an older archive on the hard drive, and anything older than 4 months gets transferred there. I also keep a separate “read/review” folder on the hard drive (not on the server). The only time I leave stuff in the inbox is when I’ve accessed email remotely and can’t adequately process a message unless I’m at my desk. And of course I am much better at hitting “delete” than I used to be. Gina’s system is great, but _you_ have to make it work.
Posted by Aeon J. Skoble - 03/14/2009
Yeah, here it is: http://unclutterer.com/2008/03.....ifehacker/
I’ve read nothing better since.
Posted by DJ - 03/14/2009
I try to respond to the email directly after I read it, or do whatever I need to do to close out that email directly after I read it.
Then I delete the email.
Posted by Mel - 03/14/2009
I have one email account that is used for both uni and for everything else. One rule I have is that I only check my emails 3 times a day (at most) – first thing in the morning, at lunchtime and once in the evening – and these email checks are scheduled into my timetable every day and I give myself a 1/2 hour window to check them – I don’t always use the full time but it means I am very rarely rushing to fit all my work into snatched minutes because I have too many things scheduled in. I also make sure I have my diary and notebook with me so that I can put important info down into my schedule asap so I don’t forget.
Firstly I made sure my email was working for me by setting up the spam filter and it will automatically delete any emails that have been filtered out at the end of every day, so I make sure to glance through the spam folder during my evening email check to make sure nothing important has been filtered out.
For my school stuff … at the start of every new academic year I go through my old folders from the previous academic year to decide if I need to keep any information and if I don’t then I delete them. Anything left gets collated into an archive folder. Then I create new folders – one for each module, one for general uni correspondence and one for Student Rep info.
For my personal stuff I do the same thing – I have folders for specific information – eg online banking, e-zines, folders for different groups/projects I am involved in, emails from friends, reference etc and they are reviewed and cleared out periodically.
When I get mail, some emails are obviously unimportant and I delete them straight off without even opening. Then with what is left, I skim read it to get the general idea of what it’s about. If it needs actioning (either a reply or information needs to exported to my diary) I will leave it in my inbox for the moment; if it just needs to be filed away for reference then I immediately file it away in the appropriate folder; if it is unimportant and won’t be needed again then I delete it.
Once I have read all my emails I go back to the emails that are left and read through them properly and if they need a reply then I will reply there and then (unless I need some other information) and once a reply has been sent then I either file it away or delete it as approriate. If I need more information before I can reply then I will leave the email in my inbox as a visual reminder that I still need to reply.
If it contains information then I will note the information into my diary and notebook then either delete the email or if it is for an event then I may keep the email in my reference folder until the event has passed.
I make sure I do this every day and I stay on top of my email pretty easily.
Posted by Laurie Foley - 03/14/2009
I highly recommend Mark Hurst’s approach and his book, “Bit Literacy.” http://bitliteracy.com/
He makes a strong point that an email box is NOT a to-do list but that email often feeds out to-dos. He also offers a very reasonable service GooToDo (http://goodexperience.com/2005.....tliter.php) that is very handy for implementing the particular strategy of deferring action emails until the date that is relevant.
I also am a big fan of rules and smart mailboxes in Apple Mail.
Posted by Catherine Cantieri, Sorted - 03/14/2009
If you use Outlook on a PC (esp. if your company uses Outlook on PCs), I highly recommend Orla (http://www.orla.org) for keeping Outlook focused on your calendar and task list instead of your Inbox.
Tragically, I mostly use web-based mail readers on a Mac. But I’ve tried Orla and really liked it. Just a thought.
Posted by Karen - 03/14/2009
I don’t know where I read about this system. (I would have thought it was here.) I don’t allow myself more than 20 messages in my in box; usually there are 10 or less. I either respond immediately, delete, or put in an “Action” folder. Every other day or so I go through the Action folder and make appropriate responses. I do have about 10 labeled folders where I deposit minutes from two groups I belong to, put receipts for online purchases, save inspirational emails I might receive, challenges for a photo board I belong to, etc. I’ve maintained this now for nearly a year, and rarely do I get behind. The Action folder rarely has more than 20 messages to deal with, although some stay there for a time until I have the necessary information to respond. I didn’t devise this system, but it works for me.
Posted by Karyn - 03/15/2009
I like to have a fairly uncluttered inbox; it’s easier for me to deal with, visually. If it’s something I need to be sure to follow up on, I tend to leave it in the inbox till I’ve followed up. Stuff I want to hang on to, I sort into categorized folders, e.g., “Accounts.” I subscribe to several topical mailings, and I like to be able to go back and refer to these, so they have their own folders. As long as they’re not in my inbox, they’re not bothering me.
Since I get e-mail notifications for comments on LiveJournal and a couple of other community sites, I use filters so these messages go right to their respective folders. When I get 50 comments on an LJ post, for example, I really don’t want to wade through all that to find the few non-LJ items in my inbox that are probably of higher priority!
I have catch-all folders for stuff I *might* want to hang on to, labeled with the current year. Odds, ends, and personal correspondence I want to keep for whatever reason gets tossed into “2009.” I sift through these folders periodically, when I have a few minutes, to weed out anything I no longer need, but again, they’re not bothering me as long as they’re stashed in their home away from the immediate view of “present-moment” business, my inbox.
Posted by eva - 03/16/2009
Gmail made my life a lot easier, email-wise. It really didn’t take that much effort to set up a labels system–it recognizes keywords in addresses and body text so that, for instance, all incoming emails from @university.edu go straight to my “school” folder, and all emails from @citibank.com go to my “loans” folder. For each folder, I read unread message and act on them immediately, then just hit “archive.” So there’s never any read messages cluttering up my folders, and if I need to find an email that’s been archived, I just search by label. It’s not rocket science.
Posted by Michelle - 03/16/2009
In gmail, even with it’s ability to hold basically every email you’d ever get… which is a recipe for clutter… I found that simply by clicking the star on emails that hold info I will need to refer to in the future I can then just select “unstarred” and delete when I feel like deleting… with no fear of losing something important. The search for a key word from there will usually limit a search for that data later to perhaps 10 emails.
Posted by Isarian - 03/16/2009
I use Getting Things Done as well – the GTDInbox add-on for Firefox (http://gtdinbox.com/) lets you select context, project, and status right from the email without using the “Labels” drop-down and really streamlines the process.
Posted by Jim Greenleaf - 03/16/2009
I use a basic system based on two approaches.
First, I use Gmail for all my accounts, and see to it that email from others is automatically forwarded and labeled in Gmail. I also set it up so that I can send emails as those accounts from Gmail. Just doing this makes life simpler. If something is important enough (which you’d have to evaluate based on your own judgment guided by experience) I either keep it in my inbox until I’ve dealt with it or I star it and archive it. Everything else I archive. That said, I don’t get many emails.
That’s the tech side – on the habits side, I limit my email checking each day to 2 or 3 times at most. Since you probably get a whole lot of emails, you should check out Tim Ferriss’ guidelines (http://www.fourhourworkweek.com/blog/) in E-Mail Detox. I’d suggest setting up an autoresponder, limiting when you check email to very specific times and stick to it, and probably setting up some sort of FAQ linked to in the autoresponder to deal with common questions.
Turns out, the more email you send out the more you receive, so only respond via email if you can finish the correspondence quickly, and if it’s warranted. Otherwise, pick up the phone, or ignore it.
Posted by Neil Matthews - 03/17/2009
I use a system called inbox zero http://www.43folders.com/izero , I will not go into the whole mechanics of it here (check the link) , but the most useful thing to do is to take all of the messages in your inbox now and dump them to a temporary archive area, this allows you a point in time to process your box to zero more easily, then go back and batch process say 50 messages per day from teh temporary archive until that is gone.
It really works.
Posted by Julie (World of Julie) - 03/17/2009
I was totally inspired by that NYT article to finally clear out my inbox (I just posted about it here:http://worldofjulie.com/?p=1349). I can’t even explain the weight that was lifted by moving everything to “archive” (after some heavy deleting). I had taken several half-hearted stabs at doing it before, but of course the emails keep coming in, and then it seems hopeless.
I am so obsessed with dealing with emails immediately now, so that I can maintain my inbox emptiness.
Next I’m going to move every possession in my house to a large storage container labeled “archive.” (kidding)
Posted by Gilraen - 03/18/2009
I do use filtering systems but filter by project (my work involves a lot of project management) and thus i access mail when I am working on a specific project.
That already leads to a reduction of emails.
When action is required to on an email, not just a response, I change the mail message to a task with a due date and a time span associated with it. There I can then also add intermediate notes to it, what I have done and about status.
Depending what program is used this means that either the mail message disappears or can be filed in archive.
Other than that I follow the same rules as in this post. My mailing program is always standard on calender, as that is where my tasks and day schedule are, not in my mail box.
I rarely have more than three messages in my inbox and am known as the organised one in my department.
Posted by Janna U - 03/20/2009
I have implemented Inbox Zero both at work and at home and I love it. I use no filters or complicated folder structures. I just have my Inbox, No Further Action, or Later. Recently, I had a big project at work and I got behind. I had about 300 emails in my inbox. I had read most of them, but didn’t file them appropriately. I took 30 minutes one day to go through and file them, and cull out the few that still needed my action. Leaving things in my Inbox that need to get done is not a good idea because new emails are always piling on top and obsuring them. I can go to my Later folder and see exactly what still needs my attention. In addition, you can set up Search Folders with key words and it creates a folder with those results that you can access immediately. This is a way of sorting without creating copies or unnecessary action. Sorry to be longwinded – but this system works for me
Posted by Rachelskirts - 10/25/2009
I’ll be the five thousandth person to add that Inbox Zero has been great for me. I have three main email addresses (work, personal, freelance), and I let Google filters do all the work of tagging my emails and sorting them automatically. I never have more than ten emails in my inbox at the end of any given day, and on most days that number is pretty close to zero. I try to tend to those leftover emails the next morning and start anew!
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